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Frequently Asked Questions

Information about vision loss rehabilitation therapy

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety and mobility after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation Alberta offers by visiting the Our Services page.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety and mobility, it may be time to start a vision loss rehabilitation therapy plan. Your ophthalmologists, optometrists or other health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you.

​How to get started

Q: How can I get started?  Do I need a referral?

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a ophthalmologists, optometrists or other health care professionals before we can get started in developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Alberta. They understand your vision loss and can help you decide if and when it might be right for you.

Q: I'm having trouble finding a health care professional to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation Alberta.​

Q: Once I've been referred, how quickly will I hear from you?

A: Once your health care professional refers you to Vision Loss Rehabilitation Alberta, our certified specialists will review the information provided, and contact you by phone within 10 business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.

Q: Where in Alberta are your services available?

A: Vision Loss Rehabilitation Alberta is the leading provider of vision loss rehabilitation therapy in Alberta. We serve communities across the province and have certified specialists who travel to provide services in remote and rural locations. Services may be delivered over a series of appointments in your home or community, your workplace, over the phone, online or at one of our Vision Loss Rehabilitation Alberta centres located in Calgary, Edmonton, Red Deer, Medicine Hat, Lethbridge and Grande Prairie.

​​Your rehabilitation plan

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety and mobility after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services​, depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them.

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, over the phone, online or at one of our Vision Loss Rehabilitation ​Alberta centres located in Calgary, Edmonton, Red Deer, Medicine Hat, Lethbridge and Grande Prairie.​

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. Vision Loss Rehabilitation Alberta is operated by CNIB and funded by donors and partially funded by the Government of Alberta.

Q: Where can I find counselling and other types of support?

A: It can be a difficult time when you or someone in your family experiences a loss of sight. Vision Loss Rehabilitation Alberta and our certified specialists are here to provide the help and practical support you need. We can help connect you with other community supports, like CNIB, who can provide the emotional support you need as you adjust to vision loss.​

​Managing your appointments​

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to attend, we will try to reschedule your appointment if there is availability.​

​More about Vision Loss Rehabilitation Alberta​

Q: What is Vision Loss Rehabilitation Alberta?

A: Vision Loss Rehabilitation Alberta is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their independence, safety and mobility​. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from health care professionals. Vision Loss Rehabilitation Alberta is operated by CNIB and funded by donors and partially funded by the Government of Alberta.

Q: Is Vision Loss Rehabilitation Alberta affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Alberta is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Alberta funded?

A: Vision Loss Rehabilitation Alberta is a not-for-profit organization operated by CNIB and funded by donors and partially funded by the Government of Alberta. 

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Alberta welcomes your feedback. You can submit your comments or concerns by using our feedback form​. We will review your comments and get back to you within 10 business days.

Information about vision loss rehabilitation therapy

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety and mobility after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation British Columbia offers by visiting the our services page​.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety and mobility, it may be time to start a vision loss rehabilitation therapy plan. Your ophthalmologist, optometrist or other health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you.

How to get started

Q: How can I get started? Do I need a referral?

A: A referral is required before you can begin vision loss rehabilitation therapy. If you believe you may benefit from vision loss rehabilitation therapy, talk to your ophthalmologist, optometrist or other health care professional about referring you to Vision Loss Rehabilitation British Columbia. They understand your vision loss and can help you decide if and when it might be right for you.​​

Q: I'm having trouble finding a health care professional to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation British Columbia.​

Q: Once I've been referred, how quickly will I hear from you?

A: Once your health care professional refers you to Vision Loss Rehabilitation British Columbia, our certified specialists will review the information provided, and contact you by phone within 10 business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.

Q: Where in British Columbia ​ are your services available?

A: Vision Loss Rehabilitation British Columbia is the leading provider of vision loss rehabilitation therapy in British Columbia. We serve communities across the province and have certified specialists who travel to provide services in remote and rural locations. ​These services may be delivered over a series of appointments in your home or community, your workplace, over the phone, online or at one of our Vision Loss Rehabilitation British Columbia​ centres located in Vancouver, Victoria, Prince George, Kelowna, Kamloops and Abbotsford. ​​

​Your rehabilitation plan

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety and mobility after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services, depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them. 

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and most hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

​Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, over the phone, online or at one of our Vision Loss Rehabilitation British Columbia centres located in Vancouver, Victoria, Prince George, Kelowna, Kamloops and Abbotsford. ​

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. The services offered by Vision Loss Rehabilitation British Columbia are funded by the generosity of donors and partially funded by the Government of British Columbia. 

Q: Where can I find counselling and other types of support?

A: It can be a difficult time when you or someone in your family experiences a loss of sight. Vision Loss Rehabilitation British Columbia and our certified specialists are here to provide the help and practical support you need. We can help connect you with other community supports, like CNIB, who can provide the emotional support you need as you adjust to vision loss.​

​Managing your appointments 

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment. 

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance​ if you need to cancel or change your appointment. If you are not able to attend, we will try to reschedule your appointment if there is availability.

​More about Vision Loss Rehabilitation British Columbia

​Q: What is Vision Loss Rehabilitation British Columbia?

A: Vision Loss Rehabilitation British Columbia is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their independence, safety and mobility. We serve people of all ages and types of vision loss – from low vision to total blindness –​ on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation British Columbia is operated by CNIB and funded by donors and partially funded by the Government of British Columbia. 

Q: Is Vision Loss Rehabilitation British Columbia affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation British Columbia is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted. 

Q: H​ow is Vision Loss Rehabilitation British Columbia funded?

A: The services offered by Vision Loss Rehabilitation British Columbia are funded by donors and partially funded by the Government of British Columbia.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation British Columbia welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within 10 business days.

Information about vision loss rehabilitation therapy

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety and mobility after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation Manitoba offers by visiting the Our Services page.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety and mobility, it may be time to start a vision loss rehabilitation therapy plan. Your health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you.

​How to get started

Q: How can I get started? Do I need a referral?

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional before we can get started in developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Manitoba. They understand your vision loss and can help you decide if and when it might be right for you.

Q: I'm having trouble finding a health care professional  to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation Manitoba.​

Q: Once I've been referred, how quickly will I hear from you?

A: Once your health care professional refers you to Vision Loss Rehabilitation Manitoba, our certified professionals will review the information provided, and contact you by phone within 10 business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.​

Q: Where in Manitoba are your services available?

A: Vision Loss Rehabilitation Manitoba is the leading provider of vision loss rehabilitation therapy in Manitoba. We serve communities across the province through local offices in Winnipeg and Brandon, with certified specialists who travel to provide services in remote and rural locations. Services may be delivered over a series of appointments in your home or community, your workplace, over the phone, online or at one of our Vision Loss Rehabilitation Manitoba​ ​centres located in Winnipeg and Brandon.

​Your rehabilitation plan

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety and mobility after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services​, depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them.

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, over the phone, online or at one of our Vision Loss Rehabilitation Manitoba ​centres located in Winnipeg and Brandon.

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. The services offered by Vision Loss Rehabilitation Manitoba are funded by donations and partially funded by the Government of Manitoba.​

Q: Where can I find counselling and other types of support?

A: It can be a difficult time when you or someone in your family experiences a loss of sight. Vision Loss Rehabilitation Manitoba and our certified specialists are here to provide the help and practical support you need. We can help connect you with other community supports, like CNIB, who can provide the emotional support you need as you adjust to vision loss.​

​Managing your appointments

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to attend, we will try to reschedule your appointment if there is availability.​

​More information about Vision Loss Rehabilitation Manitoba

Q: What is Vision Loss Rehabilitation Manitoba?

A: Vision Loss Rehabilitation Manitoba is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their independence, safety and mobility. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Manitoba is operated by CNIB and is funded by donations and partially funded by the Government of Manitoba.​

Q: Is Vision Loss Rehabilitation Manitoba affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Manitoba is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Manitoba funded?

A: The services offered by Vision Loss Rehabilitation Manitoba are funded by donations and partially funded by the Government of Manitoba.​

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Manitoba welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within 10 business days. ​

Information about vision loss rehabilitation therapy​

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety, mobility and emotional well-being after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation New Brunswick offers by visiting the Our Services page.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety, mobility and emotional well-being, it may be time to start a vision loss rehabilitation therapy plan. Your health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you. 

How to get started​

Q: How can I get started? Do I need a referral?

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional before we can get started in developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation New Brunswick. They understand your vision loss and can help you decide if and when it might be right for you.

Q: I'm having trouble finding a health care professional to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB​. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation New Brunswick.

Q: Once I've been referred, how quickly will I hear from you?

A: Once your health care professional refers you to Vision Loss Rehabilitation New Brunswick, our certified specialist will review the information provided, and contact you by phone within five business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.​

Q: Where in New Brunswick are your services available?

A: Vision Loss Rehabilitation New Brunswick is the leading provider of vision loss rehabilitation therapy in New Brunswick. Our specialists deliver services where New Brunswickers need them most: in their homes and communities, their workplace, over the phone, online and at our Vision Loss Rehabilitation New Brunswick centres in Saint John, Fredericton, Moncton and Bathurst.   

Your rehabilitation plan

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety, mobility and emotional well-being after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services, depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them. 

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and most hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your homes and community, your workplace, over the phone, online and at one of our Vision Loss Rehabilitation New Brunswick centres in Saint John, Fredericton, Moncton and Bathurst.  

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. The services are offered by Vision Loss Rehabilitation New Brunswick.

​Managing your appointments​

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to attend, we will try to reschedule your appointment if there is availability.

More about Vision Loss Rehabilitation New Brunswick

Q: What is Vision Loss Rehabilitation New Brunswick?

A: Vision Loss Rehabilitation New Brunswick is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their independence, safety, mobility and emotional well-being. We serve people with all types of vision loss – from low vision to total blindness –​ on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation New Brunswick is operated by CNIB.

Q: Is Vision Loss Rehabilitation New Brunswick affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation New Brunswick is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation New Brunswick funded?

A: The services are offered by Vision Loss Rehabilitation New Brunswick.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation New Brunswick welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within five business days.​

Information about vision loss rehabilitation therapy​​

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety, mobility and emotional well-being after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation Newfoundland and Labrador offers by visiting the Our Services page.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety, mobility and emotional well-being, it may be time to start a vision loss rehabilitation therapy plan. Your health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you. 

​How to get started

Q: How can I get started? Do I need a referral?

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional before we can get started developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Newfoundland and Labrador. They understand your vision loss and can help you decide if and when it might be right for you.

Q: I'm having trouble finding a health care professional to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation Newfoundland and Labrador.

​Q: Once I've been referred, how quickly will I hear from you?

A: Once your health care professional refers you to Vision Loss Rehabilitation Newfoundland and Labrador, our certified specialists will review the information provided, and contact you by phone within five business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.​

Q: Where in Newfoundland and Labrador are your services available?

A: Vision Loss Rehabilitation Newfoundland and Labrador is the leading provider of vision loss rehabilitation therapy in Newfoundland and Labrador. Our specialists deliver services where Newfoundlanders and Labrador​ians need them most: in their homes and communities, their workplace, over the phone, online and at one of our Vision Loss Rehabilitation Newfoundland and Labrador centres located in St. John's, Grand Falls-Windsor, Corner Brook and Happy Valley-Goose Bay.

​Your rehabilitation plan

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety, mobility and emotional well-being after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services, depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them. 

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and most hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, over the phone, online, or at one of our Vision Loss Rehabilitation Newfoundland and Labrador centres located in St. John's, Grand Falls-Windsor, Corner Brook and Happy Valley-Goose Bay.

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. The services offered by Vision Loss Rehabilitation Newfoundland and Labrador are funded by the Government of Newfoundland and Labrador.​

​Managing your appointments

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to attend, we will try to reschedule your appointment if there is availability.

​More about Vision Loss Rehabilitation Newfoundland and Labrador​

Q: What is Vision Loss Rehabilitation Newfoundland and Labrador?

A: Vision Loss Rehabilitation Newfoundland and Labrador is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their independence, safety, mobility and emotional well-being. We serve with all  types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Newfoundland and Labrador operated by CNIB and funded by the Government of Newfoundland and Labrador.

Q: Is Vision Loss Rehabilitation Newfoundland and Labrador affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Newfoundland and Labrador is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Newfoundland and Labrador funded?

A: The services offered by Vision Loss Rehabilitation Newfoundland and Labrador are funded by the Government of Newfoundland and Labrador.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Newfoundland and Labrador welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within five business days.​

Information about vision loss reh​abilit​ation therapy​

​Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety, mobility and emotional well-being after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation Nova Scotia offers by visiting the Our Services page.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety, mobility or emotional well-being, it may be time to start a vision loss rehabilitation therapy plan. Your health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you.

How to get starte​d 

​Q: How can I get started? Do I need a referral?

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional before we can get started in developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Nova Scotia. They understand your vision loss and can help you decide if and when it might be right for you.

​Q: I'm having trouble finding a health care professional  to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation Nova Scotia.

Q: Once I've been referred, how quickly will I hear from y​ou?

A: Once your health care professional refers you to Vision Loss Rehabilitation Nova Scotia, our certified specialists will review the information provided, and contact you by phone within five business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.

Q: Where in Nova Scotia are your services avai​lable?

A: Vision Loss Rehabilitation Nova Scotia is the leading provider of vision loss rehabilitation therapy in Nova Scotia. Our specialists deliver services where Nova Scotians need them most: in their homes and communities, their workplace, over the phone, online and at one of our Vision Loss Rehabilitation Nova Scotia centres in Halifax and Sydney.

​Your rehabilitation plan​

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety, mobility and emotional well-being after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services, depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them. 

​Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and most hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

​Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, over the phone, online, or at one of our centres located in Halifax and Sydney.

​Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. The services offered by Vision Loss Rehabilitation Nova Scotia are funded by the Government of Nova Scotia.​

​Managing your appointments​

​Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know​ at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to attend, we will try to reschedule your appointment when there is availability.

More about Vision Loss Rehabilitation Nova Scotia

​Q: What is Vision Loss Rehabilitation Nova Scotia?

A: Vision Loss Rehabilitation Nova Scotia is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their independence, safety, mobility and emotional well-being. We serve people with all types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Nova Scotia is operated by CNIB and funded by the Government of Nova Scotia.

Q: Is Vision Loss Rehabilitation Nova Scotia affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Nova Scotia is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Nova Scotia funded?

A: The services offered by Vision Loss Rehabilitation Nova Scotia are funded by the Government of Nova Scotia.

Q: How can I provide feedback or make a comment or complaint?​

A: Vision Loss Rehabilitation Nova Scotia welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within five business days.​​

 

​Information about vision loss rehabilitation therapy

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety and mobility after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation Ontario offers by visiting the Our Services page​.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety and mobility, it may be time to start a vision loss rehabilitation therapy plan. Your health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you.

​​How to get started

Q: How can I get started? Do I need a referral? 

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional before we can get started in developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Ontario. They understand your vision loss and can help you decide if and when it might be right for you.

Q: I'm having trouble finding a health care professional  to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation Ontario.

Q: Once I've been referred, how quickly will I hear from you?​

A: Once your health care professional refers you to Vision Loss Rehabilitation Ontario, our certified professionals will review the information provided, and contact you by phone within 10 business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.

Q: Where in Ontario are your services available?

A: Vision Loss Rehabilitation Ontario is the leading provider of vision loss rehabilitation therapy in Ontario. We serve communities across the province through a network of 24 local offices, and have certified specialists who travel to provide services in remote and rural locations. Services may be delivered over a series of appointments in your home or community, your workplace, over the phone, online or at one of our 24 Vision Loss Rehabilitation Ontario ​centres.

​Your rehabilitation plan

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety and mobility after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services , depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them.

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, over the phone, online or at one of our 24 Vision Loss Rehabilitation Ontario ​centres.​

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. The services offered by Vision Loss Rehabilitation Ontario are funded by the Government of Ontario through Ontario's Local Health Integration Networks.​

Q: Where can I find counselling and other types of support?

A: It can be a difficult time when you or someone in your family experiences a loss of sight. Vision Loss Rehabilitation Ontario and our certified specialists are here to provide the help and practical support you need. We can help connect you with other community supports, like CNIB, who can provide the emotional support you need as you adjust to vision loss.

Managing your appointments

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to do so, we will try to reschedule your appointment if there is availability.

​M​ore about Vision Loss Rehabilitation Ontario​

Q: What is Vision Loss Rehabilitation Ontario?

​A: Vision Loss Rehabilitation Ontario is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their  independence, safety and mobility​. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Ontario is ​operated by CNIB and ​funded by the Government of Ontario through Ontario's Local Health Integration Networks.

Q: Is Vision Loss Rehabilitation Ontario affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Ontario is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Ontario funded?

A: The services offered by Vision Loss Rehabilitation Ontario are funded by the Government of Ontario through Ontario's Local Health Integration Networks.​

Q: How can I provide feedback or make a comment or complaint?

​A: Vision Loss Rehabilitation Ontario welcomes your feedback. You can submit your comments or concerns by using our feedback form​. We will review your comments and get back to you within 10 business days.

Information about vision loss rehabilitation therapy​​

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety, mobility and emotional well-being after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation Prince Edward Island offers by visiting the Our Services page.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety, mobility or emotional well-being, it may be time to start a vision loss rehabilitation therapy plan. Your health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you. 

How to get started​​

Q: How can I get started? Do I need a referral?

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional before we can get started developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Prince Edward Island. They understand your vision loss and can help you decide if and when it might be right for you.

Q: I'm having trouble finding a health care professional to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation Prince Edward Island.

Q: Once I've been referred, how quickly will I hear from you?

A: Once your health care professional refers you to Vision Loss Rehabilitation Prince Edward Island, our certified specialists will review the information provided, and contact you by phone within five business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.

Q: Where in Prince Edward Island are your services available?

A: Vision Loss Rehabilitation Prince Edward Island is the leading provider of vision loss rehabilitation therapy in Prince Edward Island. Our specialists deliver services where Prince Edward Islanders need them most: in their homes and communities, their workplace, over the phone, online and at one of our Vision Loss Rehabilitation Prince Edward Island centre in Charlottetown.

Your rehabilitation plan​

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their  independence, safety, mobility and emotional well-being after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services, depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them. 

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and most hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

Managing your appointments​

Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, over the phone, online or at our Vision Loss Rehabilitation Prince Edward Island centre​ in Charlottetown.

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to attend, we will try to reschedule your appointment when there is availability.

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. The services offered by Vision Loss Rehabilitation Prince Edward Island are partially funded by the Government of Prince Edward Island.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Prince Edward Island welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within five business days.

More about Vision Loss Rehabilitation Prince Edward Island

Q: What is Vision Loss Rehabilitation Prince Edward Island?

A: Vision Loss Rehabilitation Prince Edward Island is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their independence, safety, mobility and emotional well-being. We serve people with all types of vision loss – from low vision to total blindness –​ on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Prince Edward Island operated by CNIB and partially funded by the Government of Prince Edward Island.

Q: Is Vision Loss Rehabilitation Prince Edward Island affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Prince Edward Island is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Prince Edward Island funded?

A: The services offered by Vision Loss Rehabilitation Prince Edward Island are partially funded by the Government of Prince Edward Island.​

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Prince Edward Island welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within five business days.​

Information about vision loss rehabilitation therapy

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety and mobility after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation Quebec  offers by visiting the Our Services page​.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety and mobility, it may be time to start a vision loss rehabilitation therapy plan. Your health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you.

​​How to get started

Q: How can I get started? Do I need a referral? 

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional before we can get started in developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Quebec . They understand your vision loss and can help you decide if and when it might be right for you.

Q: I'm having trouble finding a health care professional  to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation Quebec .

Q: Once I've been referred, how quickly will I hear from you?​

A: Once your health care professional refers you to Vision Loss Rehabilitation Quebec , our certified professionals will review the information provided, and contact you by phone within 10 business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.

Q: Where in Quebec  are your services available?

A: Vision Loss Rehabilitation Quebec  is the leading provider of vision loss rehabilitation therapy in Quebec . We serve the territory through certified specialists who travel to provide services in a range of locations. Services may be delivered over a series of appointments in your home or community, your workplace,  or at another location near where you live.

​Your rehabilitation plan

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety and mobility after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services , depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them.

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, or at another location near where you live.

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. The services offered by Vision Loss Rehabilitation Quebec  are funded by donations and the Government of Quebec .​

Q: Where can I find counselling and other types of support?

A: It can be a difficult time when you or someone in your family experiences a loss of sight. Vision Loss Rehabilitation Quebec  and our certified specialists are here to provide the help and practical support you need. We can help connect you with other community supports, like CNIB, who can provide the emotional support you need as you adjust to vision loss.

Managing your appointments

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to do so, we will try to reschedule your appointment if there is availability.

​M​ore about Vision Loss Rehabilitation Quebec ​

Q: What is Vision Loss Rehabilitation Quebec ?

​A: Vision Loss Rehabilitation Quebec  is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their  independence, safety and mobility​. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Quebec  is ​operated by CNIB and ​funded by donations and the Government of Quebec .

Q: Is Vision Loss Rehabilitation Quebec  affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Quebec  is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Quebec  funded?

A: The services offered by Vision Loss Rehabilitation Quebec  are funded by donations and the Government of Quebec .​

Q: How can I provide feedback or make a comment or complaint?

​A: Vision Loss Rehabilitation Quebec  welcomes your feedback. You can submit your comments or concerns by using our feedback form​. We will review your comments and get back to you within 10 business days.

Eligibility and types of services

Q: What specific services do you offer?A: Vision Loss Rehabilitation Saskatchewan offers a wide variety of services for people of all ages and all types of vision loss. Our services are designed to help people regain their independence, safety and mobility following a loss of sight. Visit our services page to find out more about the specific services Vision Loss Rehabilitation Saskatchewan offers.

Q: What are the eligibility criteria for patients?

A: Vision Loss Rehabilitation Saskatchewan​ does not have a minimum visual acuity standard for referrals. We rely on your professional expertise to refer patients to us at an appropriate time in the course of their treatment, the appropriate time in their experience of vision loss. In most cases, referrals are recommended as soon as a patient has lost enough vision to interfere with their confidence and ability to complete everyday tasks, regardless of whether a course of treatment has been completed. It​ is also at your discretion to refer a patient to us earlier in the vision loss process if you believe it will be helpful. 

Q: What can my patient expect from their rehabilitation plan?

A: Our certified specialists will work closely with your patient to identify their goals and objectives, and to develop a comprehensive and personalized rehabilitation plan that will help them increase their confidence and independence.​

Q: What credentials do your specialists hold?

A: The majority of our specialists are fully certified by the Academy for Certification of Vision Rehabilitation & Education Professionals, and those who have not yet received certification are in the process of completing the requirements to be certified. We are committed to providing the highest quality of care for every person we serve.

Q: Can you help my patient with their psychosocial needs as they adjust to vision loss?

A: It can be a difficult time when someone experiences a loss of sight. Vision Loss Rehabilitation Saskatchewan​ and our certified specialists are here to provide the help and support your patients need. We can help connect them with other community supports, like CNIB, who can provide the emotional support they need as they adjust to vision loss.

​Referring a patient​

Q: What is your referral process?

A: Once you and your patient decide that it's time for vision loss rehabilitation therapy, you can refer them using our online referral form. Using the online referral form will give us all the information we need to work with your patient and develop a personalized rehabilitation plan for them.

Q: Can I make an offline referral?

A: We strongly recommend using our online form​ to refer your patient to us. The form allows us to quickly get all the information we need to work with your patient to develop a personalized rehabilitation plan for them. If you are unable to use our online form, you can print a referral form and fax the completed form to 306-565-3300 (Regina) or 306-955-6224 (Saskatoon).

Q: Can my patient self-refer?

A: Your patient is welcome to reach out to Vision Loss Rehabilitation Saskatchewan directly to learn more about our services and ask any questions they may have. However, we require a completed referral form from you in order to begin providing services to your patient. The information in this form helps us understand your patient's case history, level and type of vision loss and other details that will be central to the development of their personalized rehabilitation plan.

Q: After my referral, how quickly will you contact my patient?

A: We will contact your patient by telephone within 10 business days after receiving your referral to discuss their goals and objectives, and work with them to develop a customized rehabilitation plan. If, after reviewing your referral, your patient is considered an urgent case, we will contact them within one business day.​

Q: What information will I receive about my patient's ongoing care?

A: After your patient is referred to us, we will update you within one month after they begin their personalized rehabilitation plan to let you know what services your patient is receiving.

​More about our services​

Q: Where in Saskatchewan are your services available?

A: Vision Loss Rehabilitation Saskatchewan is the leading provider of vision loss rehabilitation therapy in Saskatchewan. We serve communities across the province with certified specialists who travel to provide services in remote and rural locations. Services may be delivered over a series of appointments in your patient's home or community, their workplace, over the phone, online or at one of our Vision Loss Rehabilitation Saskatchewan ​centres located in Saskatoon and Regina.

​More about Vision Loss Rehabilitation Saskatchewan

Q: What is Vision Loss Rehabilitation Saskatchewan​?

A: Vision Loss Rehabilitation Saskatchewan​ is Saskatchewan​'s leading provider of vision loss rehabilitation services. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Saskatchewan and our certified specialists are here to provide the help and support your patients need, no matter their level of vision loss, to regain their independence, safety and mobility​.

Q: Is Vision Loss Rehabilitation Saskatchewan affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Saskatchewan is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Saskatchewan​ funded?

A: The services offered by Vision Loss Rehabilitation Saskatchewan are funded by donors and partially by the Government of Saskatchewan.

Q: How can I provide feedback or make a comment or complaint?

A: Vision Loss Rehabilitation Saskatchewan​ welcomes your feedback. You can submit your comments or concerns by using our feedback form. We will review your comments and get back to you within 10 business  days.​​​

Information about vision loss rehabilitation therapy

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety and mobility after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation Yukon offers by visiting the Our Services page​.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety and mobility, it may be time to start a vision loss rehabilitation therapy plan. Your health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you.

​​How to get started

Q: How can I get started? Do I need a referral? 

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional before we can get started in developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Yukon. They understand your vision loss and can help you decide if and when it might be right for you.

Q: I'm having trouble finding a health care professional  to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation Yukon.

Q: Once I've been referred, how quickly will I hear from you?​

A: Once your health care professional refers you to Vision Loss Rehabilitation Yukon, our certified professionals will review the information provided, and contact you by phone within 10 business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.

Q: Where in Yukon are your services available?

A: Vision Loss Rehabilitation Yukon is the leading provider of vision loss rehabilitation therapy in Yukon. We serve the territory through certified specialists who travel to provide services in a range of locations. Services may be delivered over a series of appointments in your home or community, your workplace,  or at another location near where you live.

​Your rehabilitation plan

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety and mobility after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services , depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them.

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, or at another location near where you live.

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. The services offered by Vision Loss Rehabilitation Yukon are funded by donations and the Government of Yukon.​

Q: Where can I find counselling and other types of support?

A: It can be a difficult time when you or someone in your family experiences a loss of sight. Vision Loss Rehabilitation Yukon and our certified specialists are here to provide the help and practical support you need. We can help connect you with other community supports, like CNIB, who can provide the emotional support you need as you adjust to vision loss.

Managing your appointments

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to do so, we will try to reschedule your appointment if there is availability.

​M​ore about Vision Loss Rehabilitation Yukon​

Q: What is Vision Loss Rehabilitation Yukon?

​A: Vision Loss Rehabilitation Yukon is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their  independence, safety and mobility​. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Yukon is ​operated by CNIB and ​funded by donations and the Government of Yukon.

Q: Is Vision Loss Rehabilitation Yukon affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Yukon is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Yukon funded?

A: The services offered by Vision Loss Rehabilitation Yukon are funded by donations and the Government of Yukon.​

Q: How can I provide feedback or make a comment or complaint?

​A: Vision Loss Rehabilitation Yukon welcomes your feedback. You can submit your comments or concerns by using our feedback form​. We will review your comments and get back to you within 10 business days.

Information about vision loss rehabilitation therapy

Q: What is vision loss rehabilitation therapy?

A: Vision loss rehabilitation therapy is a specialized health care service that teaches people the practical skills they need to enhance their independence, safety and mobility after a loss of sight. Vision loss rehabilitation therapy is provided by certified specialists, who will work with you to create a personalized rehabilitation plan to meet your needs and goals. You can find out more about the services Vision Loss Rehabilitation Northwest Territories offers by visiting the Our Services page​.

Q: How do I know if I need vision loss rehabilitation therapy?

A: If your vision loss is affecting your independence, safety and mobility, it may be time to start a vision loss rehabilitation therapy plan. Your health care professional understands your vision loss and can help you decide whether, and when, rehabilitation therapy might be right for you.

​​How to get started

Q: How can I get started? Do I need a referral? 

A: You are welcome to reach out to us directly to learn more about our services and ask any questions you may have. However, we do need a referral from a health care professional before we can get started in developing a personalized rehabilitation plan for you. If you believe you may benefit from vision loss rehabilitation therapy, talk to your health care professional about referring you to Vision Loss Rehabilitation Northwest Territories. They understand your vision loss and can help you decide if and when it might be right for you.

Q: I'm having trouble finding a health care professional  to refer me. What should I do?

A: If you are having difficulty receiving a referral, contact CNIB. They may be able to assist you with getting a referral for services offered by Vision Loss Rehabilitation Northwest Territories.

Q: Once I've been referred, how quickly will I hear from you?​

A: Once your health care professional refers you to Vision Loss Rehabilitation Northwest Territories, our certified professionals will review the information provided, and contact you by phone within 10 business days to discuss your needs and goals. From there, we'll work with you to develop your personalized rehabilitation plan.

Q: Where in Northwest Territories are your services available?

A: Vision Loss Rehabilitation Northwest Territories is the leading provider of vision loss rehabilitation therapy in the Northwest Territories. We serve communities across the territory from our Yellowknife office, and have certified specialists who travel to provide services in remote and rural locations. Services may be delivered over a series of appointments in your home or community, your workplace, or at our Yellowknife office.

​Your rehabilitation plan

Q: What can I expect from my rehabilitation plan?

A: We help people develop or restore key daily living skills that enhance their independence, safety and mobility after a loss of sight. To help you do this, our certified specialists will work with you to develop a personalized rehabilitation plan to achieve your goals. This plan may include a range of services , depending on your needs and goals. You will be seen by one or more certified rehabilitation specialists who will regularly work with you. In addition to working with our specialists, you will need to practice the skills you learn in order to master them.

Q: Who will I be working with – and what are their qualifications?

A: Our specialists are experts in the field of vision loss rehabilitation therapy, and hold certifications from the Academy for Certification of Vision Rehabilitation & Education Professionals (ACVREP). ACVREP-certified specialists provide a level of quality care that is unmatched in the field.

Q: How many appointments will I have, and where will they take place?

A: The number of appointments you have will depend on your personalized rehabilitation plan. Your appointments may take place in your home or community, your workplace, or at our Yellowknife office.

Q: Do I need to pay for these services?

A: No, you do not need to pay for these services. Vision Loss Rehabilitation Northwest Territories is operated by CNIB and is funded by donations and primarily funded by the Government of the Northwest Territories.

Q: Where can I find counselling and other types of support?

A: It can be a difficult time when you or someone in your family experiences a loss of sight. Vision Loss Rehabilitation Northwest Territories  and our certified specialists are here to provide the help and practical support you need. We can help connect you with other community supports, like CNIB, who can provide the emotional support you need as you adjust to vision loss.

Managing your appointments

Q: What if I need to cancel or reschedule an appointment?

A: Contact us as soon as possible if you need to cancel or reschedule an appointment. 24 hours' notice is requested to change your appointment.

Q: What if I miss an appointment?

A: It's important to let us know at least 24 hours in advance if you need to cancel or change your appointment. If you are not able to do so, we will try to reschedule your appointment if there is availability.

​M​ore about Vision Loss Rehabilitation Northwest Territories 

Q: What is Vision Loss Rehabilitation Northwest Territories ?

​A: Vision Loss Rehabilitation Northwest Territories  is a health services organization. We provide training that enables people who are blind or partially sighted to develop or restore key daily living skills, helping enhance their  independence, safety and mobility​. We serve people of all ages and types of vision loss – from low vision to total blindness – on referral from ophthalmologists, optometrists and other health care professionals. Vision Loss Rehabilitation Northwest Territories is ​operated by CNIB and ​funded by donations and primarily funded by the Government of Northwest Territories .

Q: Is Vision Loss Rehabilitation Northwest Territories affiliated with CNIB?

A: Yes. Vision Loss Rehabilitation Northwest Territories is a CNIB organization, bringing nearly 100 years of expertise in supporting people who are blind and partially sighted.

Q: How is Vision Loss Rehabilitation Northwest Territories funded?

A: The services offered by Vision Loss Rehabilitation Northwest Territories are fuded by donations and primarily funded by the Government of Northwest Territories.

Q: How can I provide feedback or make a comment or complaint?

​A: Vision Loss Rehabilitation Northwest Territories​ welcomes your feedback. You can submit your comments or concerns by using our feedback form​. We will review your comments and get back to you within 10 business days.