Programs and Services updates, special events and regional news
Coming Soon
A survey team from CARF International* will be visiting on November 18-19, 2024.
We invited the surveyors to evaluate how well we meet international standards for quality. The survey will tell us what we are doing well and ways we might improve. As a result of this survey, we may earn or continue accreditation.
As part of the survey, the surveyors will interview people who receive services, their families, our staff, and others. Some questions the survey team members might ask people are:
- Do we provide a clean and safe setting?
- Do you receive the services you need and want?
- Are you treated with respect?
- Do you take part in planning your services?
- Are you told what you need to know about your services?
- Are your questions answered in a way you understand?
- Do you know where to go with questions or concerns?
If you would like to talk with one of the survey team members or want to learn more about CARF International, please let one of our staff members know. You may also contact CARF International directly.
- Internet: www.carf.org/contact-us
- Email: feedback@carf.org
- Mail: CARF International, 6951 East Southpoint Road, Tucson, AZ 85756
- Toll-free telephone: (866) 510-2273
- Fax: (520) 318-1129
*CARF International - A group of companies that includes CARF, CARF Canada, and CARF Europe.
Services in the Territories and Quebec
To learn more about our services in the Northwest Territories, Nunavut, Yukon and Quebec, please Contact Us.
Covid-19 Resources
Learn more about how VLRC is continuing to provide services from the comfort of your own home, the steps we are taking to ensure the health and safety of our clients and staff and other important information from our COVID-19 Resource Centre.
The Canadian COVID Alert app is now available in nine provinces. Please download it to your phone today